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Clava Help

Your account

Sign up, sign in, your profile, your team and its roles, the dashboard, your plan and invoices, and how to reach support.

7 articles 30 min read

Everything about your Clava account in one place: creating it, signing in with your own password, choosing your language, adding colleagues and giving each of them a role — administrator, editor or reader — and keeping an eye on your plan, your invoices and your support tickets.

All articles

  1. 1 Sign in to Clava Where to sign in, how to choose your own password the first time, where you land afterwards, and what to do when you forgot your password. 4 min read
  2. 2 Team roles What administrators, editors and readers can open and change — and how to add someone to your team, change their role or remove them. 5 min read
  3. 3 Sign up for Clava Create your Clava account in about three minutes — the five steps, the email you have to confirm, your free 14-day trial and what you see first. 5 min read
  4. 4 Your profile Switch the language, choose the area you work in, change your password, sign out — and what the "?" button does. 3 min read
  5. 5 The dashboard What the Configuration dashboard shows — the "Grow your venue" checklist, your subscription, your venues and your support tickets. 4 min read
  6. 6 Plans and billing Free, Pro and Ultimate — what each includes, how to choose or change a plan, the free trial, what the lock and "Upgrade" notes mean, your billing details and your invoices. 6 min read
  7. 7 Support Ask Clava a question, report a problem or share an idea — open a ticket, follow it, reply and close it. 3 min read